Customer Service Advisor – Impactful Housing Support

Cottsway in Witney is seeking a Customer Service Advisor to join our busy Customer Services Team. You will be the first point of contact for customers, handling a high volume of enquiries and delivering an excellent customer experience every time.

The role involves responding mainly by telephone, as well as email, letters, our website and occasional face-to-face contact. You will manage customer feedback, investigate complaints and work towards positive resolutions.

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