Housing Customer Experience Coordinator

Lynch Wood is seeking an experienced Customer Service Coordinator to join our team and uphold a 5-star customer satisfaction rating. You will act as the main contact for homeowners, coordinate repairs and logging of defects, and work closely with the customer service team.

Based in Lynch Wood, Cambridgeshire, this contract role involves updating the CRM, booking engineers, and reporting to the customer service manager to ensure timely and effective resolutions.

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