Overnight Hotel Guest Experience Leader

The Berkeley is seeking a Night Manager to lead overnight operations, ensuring a safe, smooth and welcoming guest experience. You will manage night audits, supervise reception activities, handle guest queries, and coordinate with maintenance and housekeeping to maintain service quality.

The role requires prior night-manager experience, familiarity with a hotel PMS, and strong communication. A professional, calm approach under pressure and a focus on guest satisfaction are essential.

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