FM Helpdesk Coordinator: Customer Success & Ops

Company: Johnson Controls, Inc.
Apply for the FM Helpdesk Coordinator: Customer Success & Ops
Location: Manchester
Job Description:

Johnson Controls is seeking a proactive Facilities Management Helpdesk Coordinator to be the central point of contact for our strategic FM partnerships. You will manage inquiries across phone, email and digital channels, troubleshoot service issues, and help sustain high customer satisfaction.

Joining a friendly, supportive team, you will drive KPI performance, support daily routines and contribute to continuous service improvements, with hybrid working and opportunities for career development.

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Posted: October 5th, 2026