As a Care Coordinator, you will be responsible for coordinating care services, managing staff
rotas, maintaining effective communication between clients and care staff, and ensuring the
smooth day-to-day running of our care services.
Key Responsibilities
- Coordinate and manage staff rotas to ensure continuity of care and appropriate
- Schedule care visits and arrange cover for sickness, absences, and last-minute
- Communicate effectively with clients, families, care staff, and management.
- Monitor care calls, staff attendance, punctuality, and scheduling issues.
- Maintain accurate records, care schedules, and administrative documentation.
- Respond promptly and professionally to queries, concerns, and changes in clients’
- Support care plan reviews and promote person-centred care.
- Assist with resolving staffing issues and escalating concerns where necessary.
- Maintain compliance with safeguarding procedures, company policies, confidentiality
- Support the smooth daily operation of domiciliary care services.
- Carry out spot checks and supervision of staff
- Liaising with professionals, attending meeting with care professionals
- Maintain accurate records of on-call activities, incidents, decisions, and actions taken
- Participate in the on-call rota to provide support outside normal office hours, including evenings, weekends, and public holidays as required.
Important Notice: No Visa Sponsorship Available
Ansa Care Ltd is unable to offer visa sponsorship for this position. Applicants must already have the legal right to work in the UK without sponsorship.
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