General Manager
Application Deadline: 5 October 2026
Department: Operations
Employment Type: Permanent – Full Time
Location: West End Centre
Reporting To: Kinga Pudifin
Compensation: £38,000 – £40,000 / year
Description
Level: 3a
Salary: £38,000 – £40,000 per annum
Location: West End Centre, Aldershot
Hours: 37 hours per week including weekends and evenings
Type of Contract: Permanent
Do you have the leadership skills to inspire teams and deliver outstanding visitor experiences at Aldershot’s vibrant arts and culture hub?
You’ll lead the overall performance of the venue, with accountability for commercial outcomes, visitor experience, and safe, compliant operations. Working closely with central teams, you’ll ensure activity is operationally deliverable, financially viable, and aligned with organisational priorities. You’ll help drive commercial performance across box office, bar, venue hire and participation; while ensuring all activity is delivered to a consistently high standard and the venue operates efficiently day to day.
A bit about you
You’ll have experience managing a public-facing venue or service, with a strong track record of delivering high-quality visitor or customer experiences alongside safe and compliant operations. Commercially aware, you’ll be confident managing budgets and supporting performance across multiple income streams. You’re an effective leader who can motivate teams, set clear expectations and deliver results, with the ability to plan and manage operations and work collaboratively across teams. A strong communicator with good stakeholder skills, you’ll use data and insight to inform decisions and drive improvement. Experience in a cultural, arts, hospitality or visitor attraction setting is desirable
Who we are
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.
We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff.
We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.
The benefits of working for us
- 25 days annual leave + bank holidays (pro-rated for part time working)
- 7.5% Employer pension contributions
- Generous occupational maternity, adoption and paternity pay
- Enhanced occupational sick pay
- Generous compassionate leave scheme
- Paid emergency leave
- Industry leading Employee Assistance Programme
- Access to same day GP appointments for employees and their immediate family
- Life assurance scheme (x3 annual salary)
- Interest-free Season ticket loans and travel loans from first day of employment
- Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.)
- Access to free eye tests and vouchers towards glasses for VDU use
- Free flu vaccination vouchers
- Cycle to Work Scheme
- Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost)
- Opportunities to learn, develop and progress
- Free tea and coffee
- Team Card – Free access to venues for friends and family, and discounts across café and retail
Contact
If you have any queries relating to the recruitment process, email people@hampshireculturaltrust.org.uk or call our enquiries line on 01962 398412.
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