Retail Sales Consultant (Part-time)

Our client seeks a Temporary Retail Sales Consultant to join their team and deliver an efficient and professional service to customers seeking information, purchasing assistance, and after-sales support for a full range of products and services.

This is a part time role for 30 hours a week and will be a temporary contract for approximately 4 months.

You may be required to work selected Thursday evenings and Sunday day shifts during the Christmas trading period (1 November to 31 December).

Key Responsibilities:

• Present an efficient and professional sales service for all customers.
• Always greet customers with a smile.
• Provide customers with honest and clear information.
• Clearly provide all the information a customer needs to make informed decision relating to their needs.
• Make sure all customers leave with a complete and working service.
• Demonstrate and sell products and services.
• Attend daily staff briefings before opening.
• Fully competent in the use of the computerised systems and other applications relevant to the sales process after training.
• Provide on-going support for all products and services available, by means of face to face, email, telephone contact, and strive to resolve all customer queries/complaints.
• Assist if required, in training of new members of the Retail team.
• Attend or partake in any training that may be required.
• Be aware of the commercial requirements of the company and the retail department in particular.
• Work to meet personal and group sales targets and process all orders within targets set by the Company.

Key Skills and Experience:

• Appreciation of the importance of customer service.
• Ability to deal with difficult customers.
• Enthusiasm for new technology.
• Ability to deal with and communicate effectively with customers and staff at all levels.
• Knowledge of Microsoft Office.
• An understanding of modern retail technology would be desirable.

Quote job ref: 16756

Our client seeks a Temporary Retail Sales Consultant to join their team and deliver an efficient (…)

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