Company: SilkRoad

Location: Manchester

Job Description:

As a Sales Associates you share positive energy and create an atmosphere of possibility with our customers. Promote our philosophy, values, and support our purpose and strategic objectives.
Greet and receive customers in a welcoming manner.
Demonstrate an ability to work in a fast-paced environment while utilizing exceptional customer service skills on the selling floor.
Drive sales through customer engagement, suggestive selling, and sharing of product knowledge.
Respond to customers’ questions.
Direct customers by escorting them to Fitting Rooms, merchandise and sales counter.
Use new technology and embrace all avenues of distribution as tools to service our customer.
Acts as an empowered team member, exercising decision-making skills to enhance each customers’ experience.
Possesses basic math and money handling skills with the ability to process payment using store point of sale system.
Perform merchandising duties including steaming, folding, and displaying product according to EF visual standards.
Perform light cleaning tasks to maintain a clean and well-organized space (i.e., vacuuming, dusting, floor sweeping, etc.).
Perform opening and closing procedures as needed.
Able to grasp new concepts quickly and is receptive to new information.
Possesses strong written and verbal communication skills.
Performs other related duties and assignments as required.

Looking for a team player with retail experience, open availability, and comfortable using technology devices.

Monthly Store Bonus Incentives
Annual Company Bonus Plan
Employee Stock Ownership Plan
401(K)
Paid Time Off
Comprehensive Health Insurance for full-time employees (medical, dental, life ins, etc.)
Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)
Uniform Allowance
Employee and Friends & Family discount

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Posted: October 5th, 2026