Sales Coordinator

At HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected.

Sales Coordinator

Bicester | Full 100% | Unlimited

Your Tasks

Customer Support

• Act as the primary point of contact for customer enquiries, quotations and orders.
• Respond to customer requests promptly and professionally, aiming to provide responses within 24 hours.
• Manage order placement, progression and delivery updates.
• Ensure customers receive an outstanding and consistent level of service.

Order & Process Management

• Process quotations, sales orders and customer requests accurately.
• Maintain accurate customer records, files and business correspondence.
• Monitor customer requirements and proactively support future business opportunities and forecasts.
• Minimise order processing errors and support continuous improvement initiatives.

Collaboration & Coordination

• Work closely with Sales, Application Engineering, Supply Chain, Finance and Quality teams.
• Coordinate with HUBER+SUHNER manufacturing sites across Europe to ensure timely product delivery.
• Support the external sales team and visit customers when required.
• Escalate and resolve customer concerns in a professional and timely manner.

Your profile

Experience

• Minimum of 2 years’ experience in a customer-facing customer service, sales support or sales role.
• Experience working within an international organisation, preferably in a manufacturing environment.
• Experience using ERP systems.

Skills & Knowledge

• Strong customer service and relationship management skills.
• Understanding of supply chain or manufacturing processes.
• Excellent organisational and administrative abilities.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office applications.
• Confident communicator, both written and verbal.
• Numerate with good analytical skills.

Personal Attributes

• Positive, proactive and solution-focused attitude.
• Strong team player with a collaborative approach.
• Customer-oriented mindset.
• Ability to manage multiple priorities effectively.
• Hands-on, can-do approach to work.
• Strong problem-solving skills and a willingness to learn.

Why HUBER+SUHNER?

• Work for a respected global organisation with an international presence.
• Join a supportive and collaborative team environment.
• Opportunities for professional development and growth.
• Exposure to international customers and cross-functional projects.
• Play a key role in delivering exceptional customer experiences within the rail industry.

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