Mental Health First Point of Contact Call Handler

Company: NHS Jobs
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Job Description:

Gloucestershire Health and Care NHS Foundation Trust is seeking a Call Handler for the FPCC to manage calls, letters and emails related to mental health referrals, including NHS 111 crisis referrals, ensuring timely, compassionate access to services.

The role requires experience in mental health care, strong customer service skills and ability to work with a multi-disciplinary team. Further details are provided in the job description and person specification.

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Posted: October 5th, 2026