Sales Assistant

Sales Assistant

Location: Cambridge, Cambridgeshire, GB, CB1 0

Employment Type: Full Time

Salary and Benefits

Salary: £26,695 + Bonus + Excellent Benefits

• Annual leave (increasing with length of service)
• A generous pension scheme (matched up to 9%)
• Potential to earn bonuses
• Enhanced maternity / adoption leave
• Access to a range of online and high street discounts

• Free access to healthcare
• YuLife app
• Cycle to Work scheme
• And more!

About Us

We are Plumb Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do, and providing opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations
• Responding to customer enquiries via phone and email promptly and courteously, with a proactive attitude
• Making outbound phone calls to previous customers to regain their business
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
• General warehouse duties including booking incoming stock onto the system, putting it away, and picking and packing customer orders which involves manual handling of heavy stock such as boilers, radiators, sinks, and toilets

Working Hours

This is a full-time permanent role working 40 hours per week, Monday to Friday 08:00 am – 5:00 pm and Saturday mornings on a rota basis 08:00 am – 12:00 pm.

Candidate Requirements

• Plumbing & Heating knowledge is ideal
• Previous Face-to-Face sales and customer service experience
• Warehouse experience
• The ability to deliver outstanding customer service
• Being a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic
• Comfortable lifting heavy items

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