Shipper Experience & Performance Lead

Company: Amazon
Apply for the Shipper Experience & Performance Lead
Location: London
Job Description:

Amazon Shipping is seeking a Shipper Experience Manager to own the operational relationship with a portfolio of shippers. You will onboard new shippers, drive performance, and ensure exceptional service. You will use data to identify trends, manage onboarding and engagement, and partner with cross-functional teams to reduce costs and improve outcomes.

Travel to shipper sites will be required. You will be the voice of the shipper, coordinating with stakeholders to maintain service levels and

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Posted: October 5th, 2026