Field Service Excellence Lead – Wales & South West

Company: HomeServe Membership Ltd
Apply for the Field Service Excellence Lead – Wales & South West
Location: Ammanford
Job Description:

HomeServe Membership Ltd is seeking a Service Excellence Manager to lead our field-based Plumbing Engineers across Wales and the South West. You will coach, develop and performance-manage a small to mid-size team, ensuring service excellence and strong customer outcomes.

You will drive operational performance, monitor budgets and KPIs, and deliver consistent high-quality service through effective leadership and engagement. A full UK driving licence and field-based travel are required.

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Posted: October 5th, 2026