Solutions & Business Development Manager

Overview

In this role you shape high-value services opportunities by translating customer needs into compelling proposals and working with Sales and Solution Development Architects. You will deepen Cisco’s portfolio knowledge to align solutions with customer outcomes within the CX context. You’ll contribute to RFPs and customer presentations while embracing new technologies, with a clear focus on impact for strategic opportunities and customer success. This is a growth path into a trusted advisor role that combines technology, software and lifecycle services to drive meaningful business outcomes.

Responsibilities

• Support pre-sales opportunities from inception to close and translate customer needs into services proposals
• Collaborate with Sales and Solution Development Architects to shape lifecycle and transformational opportunities
• Develop knowledge of Cisco portfolio to create solution propositions aligned to customer outcomes
• Contribute to Services RFPs/RFIs and customer presentations for targeted accounts
• Adapt to new technologies (e.g., AI) and continuously develop technical and commercial knowledge
• Identify and support new business opportunities through understanding enterprise and public sector challenges and trends
• Champion the value of Cisco technology, software and services to stakeholders
• Build trusted relationships across Cisco teams and take ownership of development and customer success
• Maintain a curious mindset and passion for learning new technologies and customer challenges
• Communicate effectively with both technical and business stakeholders and present solutions clearly
• Bring people together to achieve shared outcomes with a proactive, ownership-driven attitude
• Maintain a customer-focused mindset with ambition to build a career in solution development

Key requirements

• 5+ years of experience in technology, consulting, engineering, customer success, professional services or related field
• Foundational knowledge of enterprise IT infrastructure (Networking, Security, Data Centre, Cloud or AI)
• Excellent presentation and communication skills with ability to explain complex ideas clearly
• Demonstrated ability to collaborate across teams, build relationships and own outcomes
• Strong desire to learn and build a career within Cisco

• strong communication and presentation skills
• relationship-building
• ownership and accountability
• curious mindset / willingness to learn
• Foundational knowledge of enterprise IT infrastructure (Networking, Security, Data Centre, Cloud or AI)
• Exposure to Cisco technologies or enterprise networking and security solutions

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