Senior Solution Architect

Overview

In this role you will serve as a trusted advisor leading architectures and workstreams in complex enterprise engagements. You will collaborate with clients and internal teams to craft scalable Salesforce-based solutions that deliver measurable business value. You’ll guide discovery, design, and delivery while navigating challenges and risks to keep programs on track. This is a hands-on, client-facing role that shapes how customers realize ROI from Salesforce technology and adjacent processes.

Pay / Benefits

• well-being reimbursement
• generous parental leave
• adoption assistance
• fertility benefits
• on-demand training (Trailhead)
• volunteer opportunities

Responsibilities

• Serve as trusted advisor to clients and internal stakeholders
• Identify and lead initiatives to grow the consulting practice
• Guide customers in deploying new technologies to drive business value
• Communicate clearly across all levels, teach complex concepts, and drive prescriptive thinking
• Identify risk areas and drive issues to resolution
• Lead program direction and ensure solutions are scalable and maintainable
• Articulate program strategies and enable technologies including the Salesforce platform
• Collaborate with Customer Success, Product teams, and cloud-specific practice groups

Key requirements

• Experience defining system architecture and delivering comprehensive solutions aligned to business outcomes
• Experience leading discovery sessions, gathering requirements, and writing user stories
• Experience detailing business processes and creating design artifacts (process flows, UML, sequence diagrams)
• Strong presentation and communication skills with the ability to tailor material to audiences
• Rapid learner with ability to grasp new concepts, models, and technologies
• Resourceful, entrepreneurial problem-solver
• Willingness to travel regionally and occasionally internationally
• Alignment to core competencies (leadership, teamwork, etc.)

• strong communication
• collaboration
• teaching complex concepts
• UML and sequence diagram notation
• process flow design
• experience with Agile methods (e.g., SAFE)

…