Solutions Consultant

Overview

In this Solutions Consultant role, you act as the product and domain expert across Meltwater’s Intelligence Suite and partner products to help sales win new business, grow accounts, and renew key customers. You’ll craft product demos, use-case storytelling, and proof-of-concept work that translate complex tech into business value for decision-makers. You’ll collaborate closely with the AE team and later with Enterprise Sales to scale premium solutions and shape customer outcomes. The position offers ongoing learning, cross-functional collaboration, and the opportunity to influence product direction through customer feedback.

Pay / Benefits

• flexible paid time off
• creative pension
• cycle-to-work scheme
• CalmApp subscription
• hybrid work style
• professional development opportunities

Responsibilities

• Develop product demonstrations and proofs of concept for specific use cases and industries; serve as product guidance resource
• Support sales executives with strategic direction and compelling proposals, presentations, and pitches
• Articulate Meltwater value proposition to decision-makers, focusing on business problems solved
• Educate the sales organization through workshops, trainings, and best practices
• Build strong internal relationships to become a trusted partner across the business
• Collaborate with Sales, Marketing, Product, Enablement, Implementation, Bid Management, and Product teams for messaging and feedback
• Provide customer and feature feedback to product teams to drive innovation
• Contribute to RFP and tender processes leveraging product and use-case expertise
• Stay informed on social, media, digital, and marketing trends and AI technologies (Claude & ChatGPT)

Key requirements

• Meltwater platform expert capability
• Knowledge in digital/marketing/PR space is advantageous
• Understanding of cloud computing, architecture concepts, APIs, and MCPs is encouraged
• Strong analytical skills to understand business problems and craft solution-based strategies
• Proven ability to communicate, present, and influence at all organizational levels
• Ability to translate technical concepts into business terms and map requirements to features
• Boolean and data structuring understanding is advantageous
• Experience with large-scale enterprise implementations
• Cross-functional collaboration experience across multiple instances
• Experience in at least one major business domain (Retail/Consumer Goods, Government, Communications/Media/Tech, Health/Life Sciences/Financial, Agency)

• Strong communication and presentation abilities
• Influence and stakeholder management
• Collaborative cross-functional work style
• Product expertise across Meltwater and partner products
• APIs and cloud architecture concepts
• Ability to translate technical concepts into business terms

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