Lead Analyst – Business Operations – Wise Business

Overview

As Lead Product Analyst in Wise Business Operations, you will translate data into strategic guidance that shapes product decisions and servicing scalability. You will partner with cross‑functional teams to measure impact, set clear KPIs, and tell data‑driven stories that drive fast, informed actions. You’ll build automated pipelines and dashboards to empower self‑serve analytics and surface high‑impact opportunities. Your work helps reduce friction for customers and prioritizes improvements that boost retention and growth.

Pay / Benefits

• Salary: 75,000 – 115,000
• Restricted Stock Units
• Hybrid working
• Paid annual holiday, sick days, parental leave
• 6 weeks of paid sabbatical after 4 years
• diverse and inclusive culture

Responsibilities

• Derive actionable insights to steer team strategy and inform product decisions
• Set clear goals, define measurable KPIs, and craft narratives to track progress
• Ensure fast, high-quality analysis to support rapid iteration
• Build automated data pipelines and dashboards to enable self‑serve analytics
• Identify and evaluate high-impact opportunities and advocate for better alternatives
• Own cross‑team projects to size and address friction affecting customer retention and prioritization

Key requirements

• 5+ years in analytical roles with strong data analysis skills
• Expertise in SQL
• Proficiency with BI platforms (Looker, Tableau) for self‑serve analytics
• Independent in fast‑paced environments; strong prioritization and 80/20 approach
• Excellent verbal and written communication; ability to craft dashboards and tell data-driven stories
• Strong stakeholder management, collaborative mindset, bias to action

• communication
• stakeholder management
• bias to action
• SQL
• Looker
• Tableau

…