Used Car Sales Manager

Overview

As Used Car Sales Manager, you’ll lead the used car department to drive performance and profitability while delivering outstanding customer experiences. You’ll coach a team of sales and business staff, influence the customer journey, and promote finance and protection products within a compliant, customer-focused framework. This role sits within a leading UK automotive retail group, offering growth through people development and performance leadership. You’ll help shape a high-performing, integrity-driven sales culture.

Pay / Benefits

• 25 days’ holiday
• Company car
• Online rewards platform with cashback
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension

Responsibilities

• Lead and develop a team of Business Managers and Sales Executives
• Drive used car sales performance, profitability and efficiency
• Coach the team with clear expectations to achieve objectives
• Influence the customer journey across front-line activities
• Support sale of finance, GAP insurance and other products compliantly
• Manage sales campaigns and promotions to maximise opportunities
• Maintain high standards of customer service, compliance and ethical selling

Key requirements

• Previous sales management experience within the motor industry
• Proven track record of improving sales performance and profitability
• Excellent leadership, coaching and people management skills
• Ability to create a high-performing, customer-focused sales culture
• Strong communication and organisational skills
• Commercial mindset with drive to deliver results
• Commitment to integrity and customer-centric decision making
• Full UK driving licence essential

• leadership
• coaching
• communication
• customer focus
• sales campaign management
• compliant selling / ethics in sales

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