Overview
In this General Manager role, you lead a premier live music venue in Soho, driving daily operations and delivering a premium guest experience. You will spearhead pre-opening efforts, build and develop the team, and align service with financial performance. The role sits at the heart of a globally recognized hospitality and entertainment brand launching an immersive venue concept. You’ll shape culture, operations, and guest satisfaction from day one with an energetic, hands-on leadership style.
Pay / Benefits
- 15% bonus
- competitive salary
Responsibilities
- Oversee day-to-day venue operations and guest experience
- Support pre-opening and launch activities
- Recruit, train, and develop staff
- Lead busy live music and event nights
- Drive service standards and guest satisfaction
- Manage rotas, labour and operating costs
- Maintain high operational standards
- Coordinate with bar, kitchen, and entertainment teams
- Support P&L and commercial performance
- Build a strong team culture from opening
Key requirements
- Hospitality, bar, events or nightlife background
- Experience managing high-volume operations
- Live music or entertainment experience preferred
- Commercially and operationally strong
- Opening or relaunch experience
- Hands-on, energetic and personable
- Confident team leadership
- Understanding of premium guest experience
- Comfort with evenings and weekends
- Hands-on
- Energetic
- Personable
- High-volume operations management
- P&L awareness
- Staff recruitment and development
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