Lead Solutions Consultant

Overview

In this role you will blend storytelling with technical expertise to support Braze’s customer engagement platform. You’ll work with cross-functional teams to tailor Braze capabilities to client needs, especially in B2C marketing, mobile automation, and APIs. You’ll travel up to 40% to engage with clients and help drive adoption and success. This is a hands-on, collaborative role that hinges on curiosity, outcomes, and a customer-focused mindset.

Pay / Benefits

• Competitive compensation (potential equity)
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Medical, dental, vision, life, and disability benefits
• Fertility benefits and equal paid parental leave
• Professional development and learning stipend (career pathing)

Responsibilities

• Support clients with tailored Braze solutions during pre-sales engagements
• Collaborate with product, sales, and customer success teams to translate requirements into technical architecture
• Demonstrate Braze capabilities in areas like B2C engagement, mobile marketing, APIs, analytics
• Advise on architecture design and integration approaches for customer environments
• Travel to client locations up to 40% at peak times
• Contribute to winning proposals and technical scoping discussions
• Operate with autonomy and accountability to deliver value to customers
• Maintain strong follow-up and clear communication with stakeholders

Key requirements

• Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team
• Domain knowledge in at least three of: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML)

• Excellent written and verbal communication
• Team-oriented mindset and ability to uplift others
• High intellectual curiosity and growth mindset
• SaaS concepts
• Mobile marketing
• APIs and integrations

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