Account Sales Executive

Overview

In this hybrid role you own the initial commercial relationship with recently approved SME customers, educating and activating them to use our business card and spend-management tools. You will engage directly with SME owner-directors and finance managers to move them from approval to active usage, acting in a target-driven, phone-led capacity. You’ll help shape how SMEs spend and optimize payments while collaborating with cross-functional teams to scale customer value. This is an opportunity to impact SME financial workflows at a growing, profitable fintech.

Pay / Benefits

• Private Healthcare including dental and opticians
• Worldwide travel insurance
• Anniversary Rewards and 4-week fully paid sabbatical
• Salary Sacrifice Pension Scheme up to 7% match
• 28 days holiday (plus bank holidays)
• Annual Learning and Wellbeing Budget

Responsibilities

• Deliver a strong first experience for newly approved SME customers
• Understand each customer’s business model and payment needs
• Drive increased and sustained card spend through proactive outbound calls
• Manage a high-volume portfolio and prioritise opportunities effectively
• Make 20-30 outbound calls per day to decision-makers
• Work towards clear spend and activation targets

Key requirements

• Experience in phone-based sales, account management, or customer activation
• Evidence of meeting clear targets and KPIs
• Comfort speaking with business owners and finance professionals
• Commercially curious with good questioning and listening skills
• Resilient, competitive, and motivated by progression and performance
• Ability to think on your feet and adapt to customers

• Commercial curiosity
• Resilience
• Strong communication with decision-makers
• Phone-based sales
• Account management
• Outbound calling

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