Strategic Senior Business Analyst – Change & Service Design

Company: Oliver James Group
Apply for the Strategic Senior Business Analyst – Change & Service Design
Location: London
Job Description:

Oliver James Group in London is seeking a Senior Business Analyst to join their growing change function. The role is hybrid London and focuses on strategic improvement across the business and customer experiences.

You will work with senior stakeholders to translate objectives into deliverable change, map journeys, identify pain points, and support with data-informed decisions, UAT and implementation.

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Posted: October 5th, 2026