Project Director – Self Storage

Project Director – Self Storage

Location: West London

Salary: £70,000-£80,000

Contract: Fixed Term Contract

Sector: Self Storage – Self Storage experience is essential

The Role

You will take ownership of the operational set-up of the facility, working closely with the CEO, development team, contractors and key stakeholders to ensure the site is fully operational and customer-ready for launch.

Key responsibilities will include:

• Leading the full pre-opening and operational set-up programme




• Developing the operational model, processes and procedures




• Creating and managing the project plan, milestones and key dependencies




• Implementing self-storage management systems and operational technology




• Supporting the set-up of access control, CCTV, alarms and security processes




• Establishing the full customer journey from enquiry through to move-in and move-out




• Recruiting, onboarding and training the opening team




• Developing staffing structures, job descriptions and training programmes




• Establishing sales processes, pricing, promotions and commercial procedures




• Creating KPIs covering enquiries, conversion, occupancy, revenue and retention




• Coordinating suppliers, contractors and professional advisers




• Ensuring all Health & Safety, compliance and operational procedures are in place




• Testing all systems, processes and customer journeys before launch




• Leading the opening of the facility and supporting the initial trading period




• Providing a structured handover to the permanent operational team once the site is established

About You

We are particularly interested in speaking with candidates who have:

• Proven experience within the self-storage industry




• Direct involvement in opening, launching and setting up new self-storage facilities




• Experience at Area Manager, Regional Manager, Head of Operations, Project Manager or Project Director level




• Strong knowledge of self-storage operations and the customer journey




• Experience recruiting and building operational teams




• Strong commercial and sales understanding




• Experience implementing systems and operational processes




• Strong project management and organisational skills




• Experience managing multiple stakeholders, suppliers and contractors




• A hands-on approach and the ability to work comfortably within a start-up environment




• The confidence to operate independently and work directly with senior leadershipExperience with self-storage management software, access control systems and pre-opening sales activity would be particularly advantageous.

What’s on Offer

• £70,000-£80,000 basic salary




• Fixed-term appointment covering the set-up, opening and initial operational phase




• Significant autonomy and ownership




• Direct exposure to the CEO and senior stakeholders




• Opportunity to shape the operational model of a brand-new business




• High-profile project within the growing UK self-storage sector

This is a rare opportunity for an experienced self-storage professional to take genuine ownership of a new venture and build the operation from the ground up.

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