Senior 3rd Line Microsoft IT Support Engineer — Ownership

Nexian is seeking an experienced Senior 3rd Line Engineer to own complex incidents across Windows Server, AD, M365, Entra ID and Defender within a busy MSP environment.

Based in Aston Cross, Birmingham with hybrid working (3 days in the office, 2 at home), you will mentor engineers, improve technical standards and collaborate with the Service Delivery Manager to strengthen managed services for multi-customer clients.

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