Hybrid London: Customer Success Team Lead (6-month contract)

Deloitte Operations is seeking a Customer Success & Account Management Team Lead in London, hybrid 2-3 days in the Deloitte office. The role leads a team delivering scaled customer success for accounting firms, with focus on post-sales accountability, stakeholder management, and proactive engagement.

The role requires 3+ years in CS/AM, foundational accounting qualifications, and a data-driven mindset to drive product adoption, retention, and expansion.

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