Change Manager: End-to-End Transformation & Adoption Lead

Company: Marks and Spencer
Apply for the Change Manager: End-to-End Transformation & Adoption Lead
Location: Pendleton
Job Description:

Marks & Spencer is seeking a proactive Change Manager to lead delivery of change and transformation across Customer Services. You will design structured change approaches, embed adoption, and drive measurable outcomes with governance and clear reporting.

You will translate complexity into practical solutions, work with stakeholders at all levels, and ensure a data-informed approach to continuous improvement and post-implementation success.

#J-18808-Ljbffr…

Posted: October 5th, 2026