Provide communications support for multiple executives in the Payments business, primarily the Head of Payments, EMEA, including strategic messaging, town halls, talking points, crisis communications, blogs, etc.) consistent with objectives related to business vision and objectives
Contribute content to intranet and newsletters
Collaborate with communications partners to drive regional relevant content
Identify and track key performance metrics to report on results
Manage communications projects/initiatives from beginning to end
Partner with global CIB Internal Communications colleagues to understand goals and assist in implementing communications tactics
Help ensure effective communications globally, as needed, in coordination with Corporate Communications and regional communicators
J.P. Morgan Payments is seeking an experienced communicator, to help elevate internal communications for one of the most innovative and exciting areas in financial services. You will bring a creative approach to communications, balanced with an analytical mindset to advise and influence senior executives, create a stronger culture, support the EMEA Payments Management Team and drive regional internal communications for this global business. You will need to operate at the highest strategic levels, while executing at the most tactical levels to deliver excellent and cohesive messaging in support of multiple business leaders.
Minimum of seven years recent experience in Marketing & Communications field, preferably in Corporate Communications
Demonstrated stakeholder management experience
Superior verbal and written skills in both English and Spanish; strong editing skills; web knowledge/digital savvy
Proven ability to lead, influence, and align across cross-functional teams, while interacting with multiple stakeholders
Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives
Commitment to maintaining the firm’s high standards related to risk, compliance and the Code of Conduct
High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility
Flexibility to work outside of normal business hours depending on business needs, BA/BS degree in Communications, Marketing or Journalism preferred
Solid understanding of the financial services industry
Strong knowledge of corporate internal and employee communications strategies, best practices, implementation and execution
Expertise in Word, Excel and PowerPoint. Additional software skills (Adobe, Acrobat Professional, Photoshop, HTML) a plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management., J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
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