General Manager

At Shepherd Neave, we know that great leadership creates memorable experiences. As a General Manager, you’ll take full responsibility for running the pub, leading your team, and delivering exceptional hospitality. You’ll be the driving force behind the business, ensuring smooth operations and a fantastic experience for every guest.,

• Take full ownership of the pub’s day-to-day operations and overall performance.
• Lead, motivate, and develop your team to deliver outstanding service.
• Manage budgets, stock control, and cost efficiency to maximise profitability.
• Ensure compliance with health, safety, and hygiene regulations.
• Drive sales and implement initiatives to grow the business.
• Handle customer queries and resolve issues promptly and professionally.
• Work closely with senior management to deliver company objectives. This is an exciting opportunity for an experienced hospitality leader with a passion for people and a track record of success., Leadership mindset – you inspire confidence and guide others positively.
• Commercial awareness – you understand how to drive sales and manage costs.
• Positive energy – you bring enthusiasm and a passion for hospitality.
• Responsibility – you take ownership and pride in delivering results.
• Adaptability – you stay calm and proactive when things get busy.
• Customer commitment – you go the extra mile to make guests feel valued. Competitive Salary
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neave Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Enhanced company sick pay
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle, Sheps Spirit: Rooted in centuries of brewing tradition, we collaborate and innovate to deliver quality.
• Working Together: Just as our history was built on teamwork, we share knowledge and create an inclusive culture.
• Pride and Passion: We take pride in our craft and act as ambassadors for Britain’s oldest brewer.
• Be Authentic: Honesty and care have always been at the heart of Shepherd Neave and values we uphold every day.
• Ready to join a team that blends heritage with innovation?

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