City of London | Hybrid (2–3 days per week)
Up to £70,000 + excellent benefits
I’m working with a leading London Market insurer investing heavily in AI, digital transformation and the future of underwriting.
They’re looking for a Digital Adoption & Transformation Lead to help turn new technology into real business value — identifying where adoption can have the greatest impact and shaping the approach to make it happen.
This is not simply a training or change role. You’ll work across Technology, Product and the Business, operating with a high degree of autonomy and ambiguity to understand priorities, influence stakeholders and determine where adoption efforts should be focused.
What you’ll do:
- Identify and prioritise digital and AI adoption opportunities based on business value
- Shape adoption strategies where there isn’t always a defined roadmap
- Work with stakeholders to overcome resistance, capability gaps and trust barriers
- Design engaging learning and enablement initiatives for different audiences
- Partner closely with Product, Technology, Data and AI teams
- Use user feedback and adoption data to continuously improve your approach
- Build sustainable adoption and engagement across the business
What we’re looking for:
- Experience across digital adoption, transformation, business change or technology enablement
- Strong business judgement and the ability to prioritise competing opportunities
- Comfortable working independently in ambiguous environments
- Excellent stakeholder management and influencing skills
- Practical understanding of the people challenges behind technology adoption
- Experience with AI, digital tools or emerging technology
- Creative, pragmatic and outcome-focused approach
The role is initially offered as a 12-month FTC, with potential for a permanent opportunity thereafter.
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