Overview
In this role you will drive practical, high-impact initiatives across a fast-growing, international law firm. You will coordinate systems rollout, process mapping, and strategic projects to improve how the firm operates and grows. You’ll work with a technically savvy in-house team, lawyers and business units to translate ideas into action. Your work will underpin expansion, efficiency gains and profitability. This is a hands-on position with broad influence and a clear impact on firm performance.
Responsibilities
- Bridge between technical teams and end users during system rollouts
- Own and coordinate rollout of new systems across the firm
- Collaborate with in-house AI and IT teams to keep projects on time and budget
- Coordinate testing, training and go-live, then drive adoption and issue resolution
- Map end-to-end Client Relationships and legal delivery processes; identify bottlenecks and redesign workflows
- Identify opportunities for AI and automation to add value; set metrics and track results
- Support Chief of Staff and CEO on strategic priority projects, including expansion and investment readiness
- Take ownership of workstreams and deliver them to completion
Key requirements
- Proven experience in management consultancy, operations, transformation or related role
- Track record delivering systems implementations and/or process improvement projects
- Experience working with technical teams and translating technical concepts
- Experience mapping and redesigning processes
- Professional services or law-firm experience Helpful
- Degree-level education from a leading university
- Structured and organized
- Practical and hands-on
- Curious and questioning
- Project management excellence
- Analytical and problem-solving skills
- Clear written and verbal communication
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