Managing Director, Head of UK, Europe and Middle East & Africa (MEA) Digital Technology & Communications, Commercial Banking

Overview

In this role you lead Citi’s Digital Technology & Communications for UK, Europe and MEA, guiding multiple RM teams and product specialists. You will shape DT&C strategy, oversee budgeting and governance, and drive cross-border client solutions at scale. You’ll engage senior partners and executives to align technology, communications, and financial services with regional growth. This is a high-impact leadership position within Citi’s global banking ecosystem, offering broad exposure and a path to defining industry standards.

Responsibilities

• Set and execute the regional growth agenda for DT&C aligned with global priorities.
• Shape the DT&C scorecard and influence regional planning, headcount, and resources.
• Drive market expansion by expanding client penetration in high-growth tech sub-sectors and ecosystems.
• Leverage Citi’s global network to connect regional tech clients with international opportunities.
• Act as senior external ambassador and sponsor multi-product transactions across lending, cash management, FX, trade finance, and markets.
• Lead RM teams to anticipate client needs and structure tailored financial solutions.
• Maintain P&L accountability and ensure pricing discipline, revenue growth, and capital efficiency.
• Oversee credit portfolio standards and early risk identification; exercise credit decision-making authority on complex cross-border relationships.
• Maintain strict KYC/AML and regulatory controls; collaborate with risk and compliance functions.
• Lead and develop diverse teams; promote succession planning and a high-performance culture.
• Partner with Markets, TTS, Trade, IB, and Wealth to deliver integrated solutions.

Key requirements

• 15+ years in commercial or corporate banking with track record of revenue impact.
• Full P&L ownership, budgeting, and capital allocation experience.
• 10+ years people management, leading managers and organizational change.
• Deep knowledge of Digital Tech, Communications, SaaS, Digital Media, Telco in UK/Europe/MEA.
• Expertise in corporate lending, credit structuring, cash management, FX, trade finance, and capital markets.
• SCO designation or SCO-track preferred.
• Proven ability to influence across a global matrix, with strong executive presence.
• Excellent internal and external negotiation and communication skills.

• strategic thinking
• stakeholder management
• leadership and coaching
• digital technology
• software/SaaS
• AI ecosystems

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