Customs Specialist – Europe

Overview

In this role you will manage day-to-day import and export customs activities across Europe to ensure compliant, efficient operations. You will work with customs brokers, logistics providers, and cross-functional teams to maintain accurate data, documentation, and processes. You will monitor duties and costs, support audits, and drive improvements to reduce risk and delays. This is an opportunity to shape European customs operations within Guardian Glass, a global manufacturer backed by a culture of entrepreneurship and value creation.

Responsibilities

• Manage day-to-day import and export customs activities across European countries
• Ensure compliance with EU and national customs legislation and procedures
• Coordinate customs declarations, documentation, and records with brokers and logistics providers
• Review and maintain customs data (HS classifications, valuation, country of origin, procedures)
• Support classification of products and maintain accurate customs master data
• Monitor clearance processes and resolve delays, discrepancies, and issues
• Ensure complete, accurate customs documentation retained per legal and company requirements
• Monitor duties, import VAT, and other customs-related costs
• Support customs audits, inspections, and inquiries from authorities
• Identify opportunities to improve customs processes, reduce costs, and mitigate compliance risks
• Maintain and improve customs procedures, work instructions, and internal controls
• Collaborate with Supply Chain, Logistics, Finance, Procurement, Sales, and other functions
• Monitor changes in EU customs legislation and assess impact on operations
• Support customs-related projects (new country launches, supply-chain changes, new processes or systems)
• Provide guidance and training to internal stakeholders on customs requirements

Key requirements

• Bachelor in International Trade
• Experience in customs, import/export, trade compliance, or international logistics
• Strong knowledge of EU customs regulations and import/export processes
• Experience with customs brokers, freight forwarders, or authorities
• Understanding of HS classification, customs valuation, origin, and procedures
• Experience with ERP or trade-compliance systems; Infor experience is an advantage
• Strong analytical and problem-solving skills
• Excellent attention to detail and ability to manage multiple priorities
• Effective communication with operational and senior stakeholders
• Strong English; additional European languages are a plus
• Willingness to stay current with changes in customs and trade legislation

• Analytical and problem-solving mindset
• Attention to detail
• Multitasking and prioritization
• EU customs regulations knowledge
• HS classification, customs valuation, origin
• ERP/trade-compliance systems; Infor (advantage)

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