Are you passionate about digital transformation and ready to make a real impact? West Yorkshire Fire & Rescue Service is looking for a dynamic and analytical DDaT Business Analyst to join our Digital and Data team. You’ll work to understand business needs, define requirements, and support the delivery of innovative, user-centred digital solutions that improve operational effectiveness and service delivery. If you have strong communication skills, a problem-solving mindset, and experience in business analysis, this is your opportunity to help shape the future of digital services in a forward-thinking emergency service. We offer an excellent package including generous holiday entitlement, family friendly policies, 37 hour week flexible working arrangements, including Hybrid Working, local government pension scheme, free onsite parking, Sports and Social Club with free use of gym, an Employee Assistance Program and car salary sacrifice scheme. Job Purpose: To deliver high-quality business analysis that supports digital transformation across the Service. The postholder will work with stakeholders to understand business needs, define requirements, and support the design and implementation of innovative, user-centred digital solutions.,
- Lead stakeholder engagement to gather and document business requirements.
- Develop As-Is and To-Be process maps aligned with strategic goals.
- Define KPIs and support benefits realisation.
- Produce business cases, project briefs, and analytical reports.
- Support solution design, testing, implementation, and training.
- Promote continuous improvement and innovation in digital delivery.
- Ability to work autonomously managing competing priorities and work under pressure., We offer flexible working arrangements, including hybrid working. Whilst you will be required to work from our offices for parts of your initial training, after this you will work both in the office and from home as part of our ‘hybrid’ working model. Therefore, applicants must also have a car available for work purposes with valid business insurance and have a reliable home internet connection.Understanding of business analysis, including requirements gathering and process mapping.
- Experience working in digital transformation or ICT project environments.
- Strong stakeholder engagement and communication skills.
- Proficiency in business analysis tools (e.g. BPMN, SWOT, MoSCoW).
- Degree or equivalent experience in a relevant discipline.
- Professional qualification in Business Analysis (e.g. BCS/ISEB) or willingness to work towards.
- Excellent analytical, documentation, and problem-solving skills.
- Proficiency in Microsoft Office and knowledge of data protection and governance.
- Full valid UK driving licenceWest Yorkshire Fire & Rescue Service are committed to the safeguarding of our staff, volunteers, visitors and the community we serve. This includes protecting vulnerable adults, children and young people from potential neglect and harm. All employees must share the same commitment.
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