Hybrid Service Desk Manager: Grow a High-Impact Team

TurnerFox Recruitment in Derby seeks an experienced Service Desk Manager to lead a busy, customer-focused support team and drive service excellence. You will develop staff, manage day-to-day delivery and build strong relationships with customers and internal stakeholders.

The role demands effective people management, KPI visibility and a proactive approach to process improvements, with hybrid, full-time hours and opportunities to shape service delivery.

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