Marketing Operations Specialist

In just five years, Octopus Electroverse has grown to become one of the largest eMobility players in Europe, with over 1.4 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more.

Responsibilities

• Get stuck into building and nurturing bespoke customer journeys across B2C, B2B, and OEM partner ecosystems in OneSignal – crafting multi-language emails, push notifications, in-app messages, and quick HTML tweaks.
• Rigorously test and QA every touchpoint across our international base to make sure every subject line, link, and layout delivers an outrageously good experience.
• Keep our ecosystem squeaky clean through smart segmentation, suppression management, and deliverability best practices to protect our domain health.
• Keep a pulse on what makes our audience tick, tracking key engagement metrics and turning performance insights into wins and new growth opportunities.
• Team up with Product, Design, Ops, and Marketing leads to ensure transactional messaging drops seamlessly and campaign journeys map straight back to our big growth ambitions.
• Be a true guardian (and passionate champion!) of the distinct, warm, and human Octopus Electroverse and Octopus Fleet tone of voice.
• Roll up your sleeves and jump into wider initiatives as we roll out Electroverse and Octopus Fleet into exciting new international markets!

Requirements

• Have a genuine interest in the technical side of email marketing and customer journeys
• Love paying attention to detail and grammar. If there’s a missing link or an out-of-place comma, you’ll notice it!
• Not essential, but a basic knowledge of email marketing campaigns is a plus
• Are a people person and enjoy engaging and working with a diverse group of individuals
• Are genuinely passionate about building a green product, in pursuit of Octopus’s wider goal of decarbonising our planet
• An interest and desire to know more about the e-mobility industry is essential!

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