Application Support Analyst – 2nd/3rd Line (Contract)

Informed Recruitment is helping a social enterprise in the UK recruit an Application & Support Analyst on a six-month contract outside IR35. The role focuses on providing second and third line support for internal applications and resolving tickets raised by clients.

You will handle day-to-day tickets, ensure SLA adherence, contribute to ad hoc projects, investigate root causes of system issues, and assist with data conversion and testing where needed.

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