Customer Success & Renewal Specialist

Company: Colonial Group
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Job Description:

Jisc is seeking a Customer Success Advisor to join a supportive team on a fixed-term basis. The role focuses on ensuring customers derive maximum value from products post-sale and managing renewals, pricing, and cross-sell opportunities.

You will onboard customers, maintain relationships, and craft engaging support content to reduce churn. Hybrid working is available with in-person meetings at hub offices as needed.

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Posted: October 6th, 2026