Front Office Team Leader: Create Memorable Guest Moments

Company: SmartRecruiters, Inc.
Apply for the Front Office Team Leader: Create Memorable Guest Moments
Location: City of Edinburgh
Job Description:

Novotel Edinburgh Centre is seeking a Front Office Team Leader to guide daily operations and deliver an exceptional guest journey. You will lead the Reception team, providing support and training to help them reach their potential while maintaining a hands-on approach to front office activities.

The role emphasizes caring for guests from arrival to departure, resolving concerns promptly, and maintaining strong cross-department relationships to ensure memorable experiences.

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Posted: October 6th, 2026