Floor Lead – Customer Service & Store Operations

Company: Marks and Spencer
Apply for the Floor Lead – Customer Service & Store Operations
Location: Woking
Job Description:

Marks & Spencer in the United Kingdom is seeking a Team Support Manager to oversee the fill operations and ensure a sales-ready floor.

You will coordinate resources across shifts, coach colleagues, and play a key role in opening/closing the store, maintaining a safe, clean and welcoming environment for customers.

The role emphasizes customer service, teamwork, and adherence to M&S behaviours and standards.

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Posted: October 6th, 2026