Customer Feedback & Complaints Lead (Hybrid)

ACE Directorate is seeking a Customer Feedback Coordinator to oversee the overview and monitoring of customer feedback within the organisation to ensure it meets our customer’s expectations. The successful candidate will be proactive, highly motivated and enthusiastic with strong negotiating and problem-solving skills, able to understand and assess complex information.

Hours – 37 hours per week, hybrid working, minimum of 3 days in the office.

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