Company: Cornerstone
Location: Glasgow
Job Description:
SGN is building a new Customer Service Centre in Glasgow and seeks a seasoned Customer Service Complaints Specialist. You will own complex cases from start to finish, investigate thoroughly, and coordinate with cross-functional teams to resolve issues while keeping customers informed and reassured.
You will help identify trends, coach colleagues, and contribute to learning that prevents repeat complaints, delivering better service to customers across SGN’s network.
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Posted: October 6th, 2026