Mortgage Customer Retention & Service Advisor (Hybrid)

Company: Saffron Building Society
Apply for the Mortgage Customer Retention & Service Advisor (Hybrid)
Location: Bishop's Stortford
Job Description:

Saffron Building Society is seeking a Customer Service Advisor – Mortgages to support existing mortgage members with retention options and to manage inquiries by phone and email. You will produce mortgage illustrations, issue offers, and keep cases progressing in a collaborative team environment.

Hybrid working is available after training, with a greater office presence required early on. Prior mortgage or financial services experience is advantageous but not essential; strong customer service,

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Posted: October 6th, 2026