Museum Shop Lead: Customer Experience & Ops

Company: Disabled Workers Co
Apply for the Museum Shop Lead: Customer Experience & Ops
Location: London
Job Description:

London Museum is seeking two full-time Retail Supervisors to lead our busy retail team, delivering an exceptional customer experience while supporting day-to-day operations of our shops.

The role requires people leadership, strong communication, cash handling, stock control and a passion for retail and visitor service. Prior museum experience is not required, but a commitment to inclusive, welcoming service is essential.

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Posted: October 6th, 2026