Fashion Retail Lead: Omnichannel & Customer Experience

Company: NEW LOOK
Apply for the Fashion Retail Lead: Omnichannel & Customer Experience
Location: St Albans
Job Description:

NEW LOOK is seeking a Supervisor to drive an omnichannel customer journey and deliver exceptional service across in-store and online channels. You will work with management to live our Service Promise and Brand Values, inspiring a diverse team and ensuring strong store performance.

You will coach on YATD techniques, lead visual merchandising, and foster a customer-first culture, while supporting charity and community initiatives.

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Posted: October 6th, 2026