Retail Service & Sales Coach – Elevate Customer Experience

Company: JOHN LEWIS
Apply for the Retail Service & Sales Coach – Elevate Customer Experience
Location: City of Edinburgh
Job Description:

John Lewis is seeking a Service & Selling Coach to train and coach Partners in our shops, helping deliver exceptional service that drives customer loyalty. You will train in groups or one-to-one, give feedback, and tailor sessions to different learning styles.

You’ll induct new Partners and provide tech training for devices and apps used on the shopfloor. You’ll stay current with learning platforms like Workday and PDW, building strong relationships with colleagues to champion outstanding

#J-18808-Ljbffr…

Posted: October 6th, 2026