Business Analyst – Post-Award Services Transformation

Company: Lorien
Apply for the Business Analyst – Post-Award Services Transformation
Location: London
Job Description:

  • Business Analyst – Post-Award Services Transformation Programme
  • City of London – Onsite 2 days a week
  • 6 month contract
  • Inside of IR35
  • £450 per day

My client who sits within Higher Education, is looking for a Business Analyst to join a major transformation programme focused on enhancing operational services, improving user experience and delivering more efficient, compliant and technology-enabled ways of working. This is an exciting opportunity to work across Finance, Operations, Technology and Service Delivery teams, helping to shape future processes and services that support a large and complex organisation.

Duties to Include

  • Mapping and documenting current (“as-is”) processes
  • Facilitating stakeholder workshops and interviews
  • Conducting business process analysis and pain point assessments
  • Producing solution options and recommendations
  • Designing future-state processes and target operating models
  • Gathering, validating and documenting business requirements
  • Supporting the development of a multi-year transformation business case
  • Reviewing processes relating to research-funded staffing, partner payments, foreign currency transactions and research finance operations
  • Helping shape digital improvements, including timesheet solutions and management reporting dashboards.

Essential Skills and Experiences

  • Proven experience as a Business Analyst delivering technology-enabled change programmes.
  • Strong understanding of project delivery lifecycles and business change methodologies.
  • Experience in requirements elicitation, process modelling and business analysis techniques.
  • Strong workshop facilitation and stakeholder management skills.
  • Experience analysing business processes, data and systems.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and deliver high-quality outputs to challenging timescales.
  • Higher Education Sector Experience

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Posted: October 6th, 2026