Reports to: Director of Commercial Intelligence
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At Broker Insights, we’re changing how brokers and insurers work together using intelligent data, AI-driven recommendations, and market insight.
Our platform, Broker Insights VISION ™, standardises commercial insurance market data to unlock smarter decision-making across the industry. We’re looking for a Senior Commercial Intelligence Manager to help the Commercial team drive the next phase of growth.
This is not a traditional sales or customer success role. It’s a unique opportunity to sit at the intersection of commercial strategy, data analytics, AI, and customer growth — owning revenue outcomes through a combination of relationship management, commercial intelligence, and data-driven decision making.
What you’ll be doing
You’ll own and grow a portfolio of accounts while identifying new market opportunities, using insight, analytics, and technology to drive commercial success.
- Build and manage predictive revenue models (pipeline, churn, expansion)
- Improve forecasting accuracy across commercial functions
- Identify and pursue new business opportunities through data-led prospecting
- Analyse pipeline performance, conversion trends, and market opportunities
- Develop compelling commercial propositions backed by market insight
Customer Growth & Commercial Ownership
- Manage and grow strategic customer relationships
- Drive platform adoption, consumption, and value realisation
- Identify upsell and cross-sell opportunities using behavioural and usage data
- Partner with clients to solve operational challenges through Broker Insights capabilities
- Understand client environments, workflows, and commercial objectives
- Deliver impactful demos, business cases, and value narratives
- Support onboarding, adoption, and long-term customer success
- Bring customer insight back into product and technical teams
(In practice: building the business case for clients and showing them the numbers.)
Cross-Functional Commercial Leadership
- Act as the bridge between commercial, data, product, and analytics teams
- Align stakeholders around shared revenue metrics and growth objectives
- Support strategic planning with evidence-based recommendations
What you’ll need
- Experience in commercial insurance (broking, underwriting, MI/analytics, or a related client-facing role) — OR equivalent commercial experience in SaaS, data or technology
- A track record of managing and growing client or account relationships
- Confidence working with data to build a commercial case — you don’t need to be a data scientist, but you should be comfortable with numbers, trends and forecasts
- Confidence presenting to and influencing senior stakeholders, including C-suite audiences
It would help if you also have
- Experience with predictive modelling, AI-driven insights, or commercial forecasting
- Familiarity with data platforms, analytics tooling, APIs, or consumption-based commercial models
Why Broker Insights?
We’re a fast-growing business, already working with c.40% of the broker market, where initiative and evidence-based decisions matter more than hierarchy. We’re building an inclusive team where different perspectives and experience, including from outside traditional SaaS, help us do better work.
If you’re excited by the opportunity to combine commercial growth, AI, analytics, and customer strategy in a high-growth technology business, we’d love to hear from you.
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