Overview
In this role you lead and develop the Financial Markets UK IT area within the Global FMGT tribe, ensuring stable, secure services for trading, risk and front-office users. You will shape IT strategy, governance, and risk culture while partnering with cross-functional squads, vendors, and stakeholders. You drive continuous improvement, budget oversight, and staffing, delivering a safe, compliant, and high-performing IT organization that supports eTrading and regulatory requirements.
Responsibilities
- Build and sustain relationships with traders, risk, and IT stakeholders
- Provide platform support to trading teams to maintain stability and availability targets
- Lead project testing across FMGT squads and align with business goals
- Guide and mentor chapters and squads, focusing on stability, reliability, and user experience
- Contribute to the IT strategy and IT landscape for the area
- Negotiate and monitor SLAs for system stability and support
- Lead root cause analysis of major incidents and drive timely resolutions
- Drive continuous improvement to streamline workflows and reduce inefficiencies
- Maintain and deliver a strategic technical roadmap for eTrading applications
- Plan and manage budget and resources for the IT Area, coordinating with peers
- Sourcing and staffing of IT Area, balancing internal and partner resources
- Promote IT risk management and custodianship across assets in scope
- Champion adoption of ING One Agile Way of Working and IT maturity
Key requirements
- Senior leader with proven Agile project lifecycle experience and focus on service quality
- Experience in IT risk management
- Understanding of Financial Services domain
- Strong initiative-taking, collaboration, and problem-solving abilities
- Ability to set vision, manage conflict, and motivate engineers
- Hands-on experience with backlog management tooling (Azure DevOps) and CICD tooling
- Good English communication and presentation skills
- Ability to work in a diverse, multicultural environment
- Deep understanding of IT infrastructure and trading/risk management systems
- Experience with staffing and sourcing strategy
- collaborative mindset
- initiative and drive
- strong analytical thinking
- Azure DevOps
- Azure Boards (BLM) tooling
- IT risk management practices
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