Head of Software Support & Service Excellence

Company: System C
Apply for the Head of Software Support & Service Excellence
Location: Royal Leamington Spa
Job Description:

System C is seeking a Head of Software Support to lead our Software Support function across healthcare, social care, education and oncology solutions. You will set the strategy, operating model and a prioritized service-improvement roadmap, aligning with Implementation, Product and Customer Success.

As a leader of leaders, you will develop managers, own SLAs, incident response and change control, and ensure a high-quality, reliable support experience for customers.

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Posted: October 7th, 2026