Lead ServiceNow Architect – AI & ITOM/CSM (London)

Company: Accenture PLC
Apply for the Lead ServiceNow Architect – AI & ITOM/CSM (London)
Location: London
Job Description:

Accenture in London is seeking a ServiceNow Technical Architect to lead end-to-end architecture across ITOM, IRM, CSM and related services. You’ll guide clients on platform adoption, roadmaps and digital transformation, while shaping target architectures and governance across engagements.

You will collaborate with delivery, sales and leadership teams to drive innovation, maintain best practices, and mentor junior architects and consultants.

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Posted: October 7th, 2026